DoorDash Launches AI Agent for Food Ordering via Text

DoorDash announced on Wednesday the launch of a text-to-order AI agent that allows users to place food orders directly through Apple Messages. The tool enables users to send prompts such as “order my usual,” with the agent capable of recognizing specific patterns, such as a user's typical Friday night order. According to DoorDash, users can request specific dishes or seek local recommendations. The agent searches local establishments, suggests a cart based on the prompt, and can even send photos of the recommended food. For group orders, the agent can manage mixed dietary preferences and varying quantities within a single order. By introducing this AI agent, DoorDash aims to gain a competitive advantage over rivals Uber Eats and Grubhub. The move aligns with a broader industry push toward personal AI agents that handle tasks without requiring users to manually navigate apps or websites. DoorDash has opened a waitlist for users in the U.S. to test the new feature. Additionally, the company announced it will begin testing delivery drones with select restaurant partners in Northern California.