Rival AI Agents, Instinct and Meta's Muse, Add Calling Capabilities
Original Source: TechCrunch AI
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Read time: 2 min read
•Published: September 17, 2026
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Source: TechCrunch AI
Executive Summary
The AI landscape has seen a significant advancement as Instinct and Meta's Muse AI agents now feature the ability to make phone calls. This new capability aims to empower users to accomplish daily tasks more efficiently, such as making restaurant reservations or canceling subscriptions.
The competitive landscape in the artificial intelligence sector has intensified with the announcement from Instinct and Meta that their respective AI agents, Instinct and Muse, now possess the capability to make phone calls. This development marks a significant step in transforming smart assistants into more autonomous tools capable of interacting with the real world.
This new feature allows users to delegate tasks requiring direct voice communication to their AI-powered agents. Instead of spending time making phone calls for restaurant reservations or navigating complex subscription cancellation processes, users can now rely on Instinct or Muse to handle these tasks on their behalf.
This advancement is a clear indicator of the growing trend towards AI agents capable of executing complex actions that go beyond merely answering queries or performing simple commands. As companies continue to invest in these technologies, we can expect to see more intelligent agents equipped with advanced interactive capabilities, enhancing user efficiency and saving time and effort in their daily lives.
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