Meta says it’s changing AI suggestions after posing invasive personal questions

Meta is making changes to the prompts suggested by its AI chatbot after a viral video exposed the system unearthing invasive personal information about a user's young daughters. In a statement, Meta spokesperson Dina El-Kassaby admitted the company missed the mark, stating that the feature never should have prompted individuals with such intrusive questions. The incident came to light when an Instagram user posted a video showing Meta AI presenting an invasive prompt beneath a clip of her and her child singing in a car. The AI pieced together information from her previous posts and those of her relatives, displaying additional prompts regarding her children's ages and family location, along with photos of her daughters. El-Kassaby clarified that the AI system can only surface content that the querying user already has access to. Meta has integrated its AI assistant across Facebook, Instagram, WhatsApp, and Messenger. El-Kassaby confirmed that the company has now resolved the issue causing Meta AI to suggest prompts related to personal topics.